Why do we need a consultation form?
We get it. You just want to come in, get stripped off and on the heated couch in record speed to start your treatment. You know what you want in terms of a treatment.
However, at Hemel Massage, every treatment is tailored – and that starts with really getting to know you.
For all new clients, we begin your first appointment by filling out a consultation form with you. This isn’t just a bit of admin to get out of the way – it’s a proper conversation. A chance to understand your health, your lifestyle, how you’re feeling, and what you’re hoping to get from your treatment. Don’t worry, it is in no way onerous and doesn’t take much time. Whether you’re here for recovery, relaxation or support with a specific condition, this is where we begin building a plan that’s designed entirely around you.
It’s not just about the form. It’s about the foundation.
That initial consultation is crucial – not only for your safety, but for your results.
Also, as professional therapists, we’re insured and accredited – and part of our duty of care includes having a signed consultation form on file for every client.
It helps us assess your needs, ask the right questions, and talk through your goals. It also gives us space to spot anything we need to adapt or avoid. This part of the process is calm, collaborative, and never rushed – because it’s your time to be listened to, properly.
We don’t believe in ‘conveyor belt’ spa treatments – lovely as they are. This is about quality over quantity, and it is time for you.
Once you’re a regular client, your sessions start with a quick verbal check-in – a few minutes to catch up, see how you’re doing, see how you were after your previous treatment and adapt your treatment accordingly. But that initial conversation lays the groundwork for everything that follows.
This is a premium service — and you’ll feel the difference.
At Hemel Massage, we use experience, skill, and intuition to give you treatments that truly make a difference – not just feel nice in the moment.
We don’t rush. We don’t overbook. We give each client the time and attention they deserve, so your treatment is always purposeful, professional and personalised.
Because this isn’t just a massage – It’s the beginning of your journey to feeling better in your body, mind and overall wellbeing.
